We build effective relationships with our members; offering a long-term, consistent and comprehensive service. Every member has a dedicated named consultant who gets to know your team and will work with you closely throughout the year to maximise the benefits of your membership.

As well as extensive ongoing ad hoc advice and support, every member is entitled to a full day’s consultancy or training each year at no charge (three days in the first year of membership). Further days are provided to members at a subsidised day rate.

Members use our consultants to support a wide range of initiatives:

• Guidance on creating generic role profiles
• Supporting role analysis implementation and review
• Verification and consistency checking of roles and role analysis processes
• Supporting strategic HR, people management and organisational development priorities
• Reviewing and revising senior pay and reward frameworks
• One-to-one training on ECC Online, and customising the system to match your requirements
• In-house training in role analysis, streamlining processes, scoring and appeal panels

We’re experts in HR, people management, reward and organisational development.